We do not accept returns for the following items:.Product malfunction for open-box products is covered by VMT, and they enjoy a 2-year Standard VMT warranty as all other products.( open Box B stock products are covered by a 1 year warranty) If you have a reason to believe that your open box product is non-functional, please contact us on with video evidence. Open Box products have been tested and are guaranteed to be functional. Products purchased as Open Box cannot be returned.Claims made post this period will not be honoured. Products received with missing accessories should be reported within 5 days of the delivery date.Products received with physical damage must be reported to VMT within 2 days of the delivery date.Refunds will not be processed for products with more significant damage or missing significant accessories, like connector cables, or DC power supplies.
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